435 views
0 comments

Our staff placed an order and I sent the money via ACH. The money went into Grizzly's bank account and then I was contacted and told that they didn't accept ACH payments without approval and I needed to reverse the money out, and then resend it as a wire transfer.

They had the money! It was in their account! They couldn't accept it without the President of Grizzly signing an override. It wasn't like we were debiting their account, we had transferred money in.

This sounds like a management problem with policies that hamstring the employees and employees who aren't empowered to correct a simple situation.

Reason of review: Poor customer service.

Location: Columbus, Ohio

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Grizzly Industrial Reviews

  1. 34 reviews
  2. 17 reviews
  3. 19 reviews
  4. 5 reviews
  5. 6 reviews
Grizzly Industrial reviews