Product: Grizzly Industrial Shipping Service Clear all filters (8 of 8 reviews match)
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2.8
Details
Just want to put on record about my first and last purchasing experience with Grizzly Industrial. I was told that I could make a purchase of a bandsaw and have my son pick the order up for me. I specifically talked with 4 different people from Grizzly over the phone...
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2 comments
Anonymous
#1596333

Quit your *** if you wern't trying to avoid taxes you wouldn't have an issue to begin with.

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Review
#1307700 Review #1307700 is a subjective opinion of poster.
Service
Grizzly Industrial Shipping Service
Reason of review
Bad quality
1.6
Details
Ordered several pieces of equipment from Grizzly. over $7000 worth. I was given a total and delivery dates. I received the first piece after much discussion about separate shipping charges. It was brought to my home and basically put out of the truck on the ground in...
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Review
#1301311 Review #1301311 is a subjective opinion of poster.
Service
Grizzly Industrial Shipping Service
Reason of review
Poor customer service
Preferred solution
Full refund
I have a lot of their equipment. Now that they have moved, service is terrible. I bought a spiralhead for my planer. They sent the wrong bearing, and oil seal. Both required me to tear the machine apart and wait. I also ordered a jointer spiral head. They said it was...
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Review
#1129142 Review #1129142 is a subjective opinion of poster.
Service
Grizzly Industrial Shipping Service
Reason of review
Order processing issue
1.7
Details
in April 2017 i ordered a complete wood working shop full of tools $8,000.00 worth, paid for them with wire transfer from bank.received all the tools ordered except the 20 in planer and 8 in jointer. called grizzly several times ,they said that i would just have to...
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Review
#1102702 Review #1102702 is a subjective opinion of poster.
Service
Grizzly Industrial Shipping Service
Cons
  • Website shipping information
  • Takes to long to get tools always on backorder
  • Did not do what they said
Reason of review
Order processing issue
Loss
$1500
Preferred solution
Deliver product or service ordered
1.7
Details
Grizzly Industrial - Shipping Service Review

Update by user Mar 24, 2017

I've attached a photo. The part on the left is the correct size collet.

It fits my machine and is the correct draw bar threads. It is an MT3 taper. The part in the center and the one on the right are OBVIOUSLY NOT MT3 tapers.

They are typical R8 tapers. Grizzly's tech...

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Review
#1024939 Review #1024939 is a subjective opinion of poster.
Service
Grizzly Industrial Shipping Service
Reason of review
Order processing issue
December 2016 ordered by phone a 12 inch table saw GO 605x1 $ 2,729.00 Free shipping cost. $ 611.75 Also ordered Dado blade set. $ 109.95 Shipping. $. 97.58 Sales person Cindy At time of order requested Dado blade set to be shipped with the saw to avoid double shipping...
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1 comment
Anonymous
#1301495

Thank you for taking the time to inform us other consumers, I was looking to buy a drill press which is around 900.00 bucks. but with such poor customer I'll go else where, Craigslist here I come.

Its to bad because I've heard so many good things about Grizzly's products. people like this should just stay home & let company's like Grizzly keep their good name.

Review
#1017510 Review #1017510 is a subjective opinion of poster.
Service
Grizzly Industrial Shipping Service
Reason of review
Poor customer service
1.0
Details
I am in need of a new table saw so I got online and ended up at Grizzly where in the past have had no issues. I placed an order on 1/1/2017 for a Go771z for $695.00 plus shipping $99.00 that made it $794.00 going through there financing an paying off early, this was a...
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Review
#984018 Review #984018 is a subjective opinion of poster.
Service
Grizzly Industrial Shipping Service
Pros
  • Very unhappy
Reason of review
Poor customer service
Loss
$794
4.7
Details
I recently purchased a 14" Band Saw and it was delivered early with no damage by motor freight.I broke one of the blade guide brackets (I did it) and also the guide bearing. I ordered the parts and they were promptly shipped via UPS. (Grizzly's only package service)...
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Review
#874025 Review #874025 is a subjective opinion of poster.
Service
Grizzly Industrial Shipping Service
Pros
  • Availability of items
Reason of review
Fast order processing

Contact Grizzly Industrial Customer Service

Mailing Address:
Grizzly Industrial, Inc.
1821 Valencia St.
Bellingham, Washington 98229-4746
United States
Phone:
(570) 546-9663
All Grizzly Industrial Contacts

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