Grizzly Industrial
Grizzly Industrial Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Grizzly Industrial has 2.2 star rating based on 80 customer reviews. Consumers are mostly dissatisfied.
100% of users would likely recommend Grizzly Industrial to a friend or colleague.
- Rating Distribution
Pros: Availability of items, Products, Very unhappy.
Cons: Customer service, Business practices and honoring their commitments, Defective.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Grizzly Industrial has 2.2 star rating based on 80 customer reviews. Consumers are mostly dissatisfied.
100% of users would likely recommend Grizzly Industrial to a friend or colleague.
- Rating Distribution
Pros: Availability of items, Products, Very unhappy.
Cons: Customer service, Business practices and honoring their commitments, Defective.Recent recommendations regarding this business are as follows: "Excellent.", "buy elsewhere same yourself a world of headaches.", "Look elsewhere. Customer service is a good indication of how well run a company is and will take care of you.", "do not use grizzly", "dont buy from them".
Most users want Grizzly Industrial to offer a solution to their issues.
Review authors value the most Diversity of Products or Services and Website. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is medium according to consumer reviews.
Media from reviews
Service was excellent.
User's recommendation: Excellent.
Shipping issues
Broken Lathe multiple breaks on the same machine.
- Too numerous to list
User's recommendation: buy elsewhere same yourself a world of headaches.
Resolved: Bad experience
credit card company issued me a refund and are going after grizzly for the money , will never recommend grizzly again.
after 6 weeks found out the parts missing are out of stock for 2 Moore months , and they did nothing , expected me to just weight ,they offered no resolution , I did a return witch was put back on me ,1 week later and after complaint they handled it ,it was picked up ,...
- Good priced tools
- Bad service and horrible shipping company
Preferred solution: Apology
User's recommendation: do not use grizzly
Customer Service and shipping
User's recommendation: Look elsewhere. Customer service is a good indication of how well run a company is and will take care of you.
A great Company
This was sent to you by mistake, there was no complaint
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerShipping
- All cons
Preferred solution: Let the company propose a solution
User's recommendation: dont buy from them
Bad experience with product
User's recommendation: Know the product and its reputation before buying
SCREWED ME ON PRICE
- Good product options
- Terrible customer support
Preferred solution: Price reduction
User's recommendation: DO YOUR PRICE HOMEWORK WITH THIS COMPANY FIRST!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturn not allowed
Preferred solution: Full refund
User's recommendation: do not buy from grizzly
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Duncan, OklahomaResolved: Poor customer service
Company fixed the issue and I have been provided with full refund. I was not expecting any further communication from Grizzly, but to my surprise I received an email stating that they had looked into it and I was right and they are refunding the shipping charge in total. More than I requested, so I can't complain..
Friday afternoon I received an email saying my order had shipped and would be delivered on Tuesday. Saturday AM I emailed customer service complaining and wanting a refund for the extra I paid for expedited shipping. I was told no, that it shipped according to what I had paid for, which they said was 2nd day UPS. I told them that may be, but that was not what I was told.
So I guess they take no responsibility for their mistakes. I am not a huge customer, I have two pieces of woodworking equipment that I paid about 1200 for, but I will never again purchase anything but parts from them.
Preferred solution: About a $6 refund.
User's recommendation: Shop elsewhere.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer6 in one can
I called the 1866 number. Because on the back of my 6 in one grizzly can had a note that said do a 20 min survey for 10 free .
I've tried to do like 10 times and can't get through. She told me she had no idea what I was talking about but every can had these on them .it came with a 8 digest code to redeem.. so she had no idea. .
does anyone here have any idea about this because it's on there so it should be able to do? I'm just upset because I bought this thinking wow that's great deal? Thought it was special because you got the huge can and it made it seem like it. Said you couldn't even fill survey until product was tried.
It was yellow and I have my code still. No expire date anywhere on tag or can at all and cans are still being sold all around my area.
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor customer service
Sent a request for assistance to customer service at Grizzly Industrial. No response to date.
- Large table bed
- Good design
- Sturdy
- Poor response to questions and requests for help
Preferred solution: I want to know how to get my table saw working again. I paid a lot of money for this saw. I want it to work.
Deceptive Advertising
Preferred solution: Let the company propose a solution
User's recommendation: Would never do business again with this company
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About
Grizzly Industrial Inc. has been on the market since 1983. It is considered to be one of the largest machinery manufactures in the USA. The company produces a wide range of wood- and metalworking machinery products. It also offers cabinetry, pen turning, and clock making machinery, etc. Machinery, tools and accessories designed and manufactured by Grizzly Industrial Inc can be found in different kind of shops and stores as well as supermarkets all over the country. Grizzly Industrial Inc. also sells its products by mail and via the Internet.
Grizzly Industrial is ranked 189 out of 1652 in Equipment category
USA
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Credit card company re charged grizzly and finally revived a refund , never got any thing from grizzly , building a new wood shop for sawmill business , not one tool is or ever will be grizzly, very bad experience, they don’t seem to care
worst experience ever with a tool company , I have owned 3 business and purchased many tools over 50+ years