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Most Helpful
1.2
Details
I bought this saw and im sure all the saws they sell has this issue,,if the saw is unplugged and you go to plug it up it will come on,,,in other words if the power is intruped ,,,the saw will come back on when power comes on,,,and I called grizzly hoping to get a...
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#1663564 Review #1663564 is a subjective opinion of poster.

Grizzly Industrial - Wow-wow-wow

I purchased a grizzley bandsaw after reading some review from wood magazine. I had no idea your saw would be this high in quality for the price. This machine is awesome! I make a lot of small projects so accuracy is a must. I use a dial calipers in my projects daily. Your saw performed beyond my expectations! I used the test cuts on the blade that came with the saw and cuts were dead on. My only complaint is the saw came without a light. Setting up the saw with the instruction was a breeze Tony F Rush
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#1638137 Review #1638137 is a subjective opinion of poster.
Pros
  • Quality
Cons
  • No light
Reason of review
Good quality
1.3
Details
I felt like calling the cops on them for ripping me off, they recommended a power feeder for what I was doing and then when it wouldn't work at all they said it was the motor but after they sent me another motor and it still would not work they said it was my fault for...
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#1572351 Review #1572351 is a subjective opinion of poster.
Cons
  • How i was treated when it was not my fault at all
Reason of review
Damaged or defective
Loss
$575
Preferred solution
Full refund
Tags
  • Rip-Off

Grizzly Industrial in Mount Laurel, New Jersey - Poor customer service

I've been working with this company for over a month and still didn't get my parts. they sent me e-mails and confirmed verbally over the phone that my product will be shipped out within one business day and it's a month now. the hold up was in not being sure if I wanted my product shipped priority or economy. they never contacted me with this concerned and I had no idea what would possibly be holding up my shipment until I called them. they again promised me that my product will be shipping in one business day... begin date 4/23/19 today's date 6/5/19. I have contacted them on 4 different occasions. They are full of promises and no action.
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#1551217 Review #1551217 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Resolved

Update by user May 14

Grizzly has agreed to a refund.

Original review posted by user May 13

I have received 2 defective G0855 jointers from Grizzly. Grizzly replaced the first one but refuses to stand by the second one which has the exact same problem as the first. I bought the first G0855 in Feb/Mar 2019. After many problems...
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#1533641 Review #1533641 is a subjective opinion of poster.

Grizzly Industrial - Dust collector

My remote controller does not work, I need to order a new remote. Part no.PO440004 ,remote controller
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#1510715 Review #1510715 is a subjective opinion of poster.
Product
Grizzly Industrial G 0673 10 Hp Dust Collector
Order a band saw which was a 1,000 dollar machine. When it finally arrived I was so excited to be walking out to the semi. As I'm almost there the driver dropped it off the back of the semi. Which crushed one side of the band saw. The other side was damaged as well...
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#1508871 Review #1508871 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$1011
Tags
  • Customer Care And Commitment To Wh
I first purchased from Grizzly when the catalog was less than 100 pages or so and the customer service was great. Now here we are 30+ years older and not much wiser. I have 11 Grizzly pieces in my shop today, I make musical instruments. The flapper /drum sander is used...
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#1476184 Review #1476184 is a subjective opinion of poster.
Reason of review
Bad quality
Preferred solution
Have your manufacturer build a quality product as they use to.
2.4
Details
Grizzly Industrial - Quality of Drum Sander

Update by user Mar 28

5 days after recieving the sander the company issued my refund. Satisfied with the solution, however very frustrated with the process.

Update by user Mar 25

After two more parts orders and broken set screws were the conveyor table connects to the motor, I insisted on speaking to management....

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Review
#1473812 Review #1473812 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$1000

Grizzly Industrial in Springfield, Missouri - Don't buy the grease pump

1.2
Details
bought a hand pump, 3 gallon grease dispenser - great price if it worked at all. Absolutely pitiful construction. Went to hardware store to purchase parts to replace junk that came with unit. Spent almost as much on parts as item. Will not pump any grease. I have $150 in grease, pump and parts and all I have to show for the investment is a lot of messy grease.
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#1444214 Review #1444214 is a subjective opinion of poster.
Product
Grizzly Industrial Grease Pump
Pros
  • Very unhappy
Cons
  • Defective
Reason of review
Bad quality

Contact Grizzly Industrial Customer Service

Mailing Address:
Grizzly Industrial, Inc.
1821 Valencia St.
Bellingham, Washington 98229-4746
United States
Phone:
(570) 546-9663
All Grizzly Industrial Contacts

Grizzly Industrial Products and Services Reviews

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I purchased a lot of tools, tooling, machinery, etc. from Grizzly. The problem started with a set of end mills and end mill adapters. First-17 out of the 20 end mills fit perfectly into my set of end mill adapters. Grizzly sent me out another set of end mills. Then 19...
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#1382312 Review #1382312 is a subjective opinion of poster.