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I purchased a lot of tools, tooling, machinery, etc. from Grizzly. The problem started with a set of end mills and end mill adapters. First-17 out of the 20 end mills fit perfectly into my set of end mill adapters. Grizzly sent me out another set of end mills. Then 19...
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Company wrote 0 public responses to the review from Oct 15.
#1382312
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Grizzly Industrial - Grizzly Tariff Charges
I purchased a G0800 wood lathe and 20" bed extension along with a 8" helical jointer May 4. , total $6400. Was told equipment would ship middle of May and then mid July and then August and then September. The lathe finally shipped June 19, and had no bed extension. By...
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Company wrote 0 private or public responses to the review from Aug 01.
3.5
I liked
  • Products
I didn't like
  • Business practices and honoring their commitments
  • Using underpowered inverter for the lathe
#1318443
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Just want to put on record about my first and last purchasing experience with Grizzly Industrial. I was told that I could make a purchase of a bandsaw and have my son pick the order up for me. I specifically talked with 4 different people from Grizzly over the phone...
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Company wrote 0 public responses to the review from Jul 19.
Anonymous
Anonymous

Quit your *** if you wern't trying to avoid taxes you wouldn't have an issue to begin with.

Anonymous
kim frain

well I was going to buy form grizzly but now I will go with elsewhere. thank you.

2.8
#1307700
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Ordered several pieces of equipment from Grizzly. over $7000 worth. I was given a total and delivery dates. I received the first piece after much discussion about separate shipping charges. It was brought to my home and basically put out of the truck on the ground in...
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Company wrote 0 public responses to the review from Jul 11.
1.6
#1301311
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I have had this "THING" for about 14 months now, and Since it's 90 days of Use things started happening. 1. Gears are made of this CHEAP PLASTIC! These are actualy gears that are used to Turn the Spindle! WHY would they want to make out of Plastic when they can spend...
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Company wrote 0 private or public responses to the review from Jun 11.
1.0
#1277587
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I WAS having a fairly good experience with Grizzly in the process of considering a metal lathe, actually making a decision between two models. Customer service was quick to respond initially. Then I had some follow up questions and an issue with their web site. I...
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Company wrote 0 private or public responses to the review from May 04.
2.6
#1247657
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Grizzly Industrial - Poor customer service. Negative

Grizzly offer poor customer service. I placed an order and had an issue I tried to explain the situation to customer service Sue I guess she felt like she couldn't help so she hang the phone up on me. I called back and request the supervisor from another agent who told me my call doesn't warrant a supervisor. I asked if I am a customer or not. she placed me on hold and never return.
Company wrote 0 public responses to the review from Apr 24.
1.0
Details
Customer service
Product or Service Quality
Staff
#1239970
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I ordered this unit as an evaluation, and am disappointed. The web site clearly states that they are built with 200# drawer slides, but the instructions clearly state that max weight for each drawer is 100#. I carefully placed 100 lbs of solder bars in the top drawer...
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Company wrote 0 public responses to the review from Nov 15, 2017.
1.0
#1131722
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Grizzly had a local showroom in Muncy. I have a lot of their equipment. Now that they have moved, service is terrible. I bought a spiralhead for my planer. They sent the wrong bearing, and oil seal. Both required me to tear the machine apart and wait. I also ordered a...
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Company wrote 0 public responses to the review from Nov 10, 2017.
#1129142
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Grizzly Industrial - Grizzly tools

I have a jointer, planer, table saw , shaper and 3 dust collectors . I only had one issue with the motor on the jointer which I had to replace. No big deal to change and the price of the motor it self was very reasonable and I had it in a few days. After 10 years working with grizzly machines I give them 2 thumbs up and would not hesitate to buy grizzly again.
Company wrote 0 public responses to the review from Nov 05, 2017.
4.4
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1126747
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